Professional qualification: Import-Export Assistant

Manage international sales and purchasing, logistics and customs clearance, in French and English.

Level: 5
Duration: 400 h (57 days)
Formats: Distanciel, Distanciel renforcé, Présentiel
Pass rate: 100 %
Admission: Following an interview
RNCP: RNCP 36964 (TP-00523)

Prices

Distanciel : 1 950,00 € TTC
Distanciel renforcé : 2 820,00 € TTC

Prerequisites

Baccalauréat level (A-level equivalent) or equivalent, with 2 years' professional experience
Proficiency in office software as applied to secretarial work
Proficiency in written and spoken French
Written and spoken English at CEFR level B1 minimum, independent user (able to hold a discussion)

Programme

CCP 1 – Manage international sales and purchasing administration in French and English

Drawing up an international offer and following it up
Processing international orders
Managing customer or supplier relations internationally

CCP 2 – Optimise international logistics operations in French and English

Coordinating international shipping operations
Handling international transport and logistics disputes
Monitoring customs clearance administrative procedures

CCP 3 – Provide support functions for business development in French and English

Promoting the company's image internationally
Contributing to optimising purchasing and developing international sales
Designing and updating sales dashboards

Office assistant fundamentals

Answering the telephone and operating a switchboard
Cleaning computers
The tools of the practice enterprise (simulated training company)
Organising, indexing, filing, archiving and printing labels
French: common spelling and grammar pitfalls to avoid
Writing meeting minutes
Interpersonal communication
Stress management
Teamwork and remote working

Introduction to computing

Computer basics
The Windows environment
Browsing the internet

Microsoft Word

Text formatting: creating a standard letter (table of contents, numbering, etc.)
Document layout
Enhancing documents: inserting images, tables, charts and SmartArt graphics; designing templates (letters, memos, etc.)
Getting organised to save time
Carrying out mail merges and mailings
Creating long documents (reports, dissertations, studies, etc.)
Using collaborative tools: working on the same document with others and tracking changes

Microsoft Excel

Creating spreadsheets
Excel calculation basics
Data management
Creating simple charts
Designing reliable templates
Intermediate, conditional and nested functions
Statistical functions: RANK, MODE, SMALL, LARGE
Text operations
Pivot tables
Reporting and advanced charts

Outlook

Organising emails
Address book
Agenda
Tasks and contacts

PowerPoint

Structuring the presentation hierarchically
Overall formatting of the presentation
Detailed formatting of the presentation
Inserting, editing and moving objects
Animations
Speaker materials
Delivering the slideshow

Job-search techniques

CV: content
CV: layout
Cover letter
Prospecting and pitching
The TROIS method
Mock job interview
Job hunting by telephone

Exam preparation

Methodology for writing the professional portfolio (dossier professionnel)
The conditions of the professional title assessment

Further studies

Progression to logistics coordinator, international operations manager or import-export administrator
Possible specialisation in sea or air freight logistics
Further study: BTS Commerce international (Higher National Diploma in International Trade), BTS Transport et prestations logistiques (Higher National Diploma in Transport and Logistics Services), BUT Gestion logistique et transport (Bachelor of Technology in Logistics and Transport Management)

References

RNCP code no. 36964 · Certif Info code no. 113710 · CPF code 239765 · NSF code 312m · ROME codes D1401, M1101, M1701 · Formacodes 34254, 35017, 15205, 15206, 34285

Upcoming start dates

Upcoming dates will be published soon. Contact us for the schedule.